Cookie Settings
Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Despite the development of omnichannel payment methods, customers still expect to be able to make secure payments via telephone. This is not surprising given it remains the most popular channel for customer service. How do IVR payments meet this need?
Modern banking relies on in-branch standards of care and expert advice from a distance. Find out how Odigo’s Workspace app for MS Teams involves experts from outside the contact centre in the drive for customer satisfaction.
Natural language processing (NLP) is an applicable everyday contact centre technology. Discover how to harness it with these six practical NLP use cases.
The latest from our experts.
What’s happening in the Odigo community calendar?
Register for live sessions, and catch up on what you’ve missed.
Read about the businesses building winning customer experience strategies with Odigo.
Solve your high-priority contact centre challenges with Odigo.
Odigo’s glossary of contact centre, call centre and customer experience vocabulary, terminology and abbreviations.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
