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Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
Odigo named a Leader in the ISG Provider Lens™ CCaaS 2022 report.
The recognition of Odigo as a global Leader in the 2022 ISG Provider Lens™ CCaaS report makes us very proud. Odigo contact centre solutions offers a new customer relationship model where technology solutions are inspired by empathy. That’s the way Odigo works, our customer’s business objectives become ours.
[We] are proud to be the only European Contact Centre as a Service (CCaaS) provider named a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service. We believe our cutting-edge innovations in artificial intelligence (AI) and natural language understanding (NLU) distinguish Odigo as a forward-thinking player on the world market.
Positioned for the first time as a Leader in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe
Chosen as a Google Tech Partner
Recognised as Cloud Partner of the Year – Verint
Named a Leader in the ISG provider Lens™ CCaaS 2020
Declared a CSAT Leader in the MARKESS by exaegis VSi
Positioned as a Visionary in 2020 Gartner Magic Quadrant for Contact Center as a Service
Recognised as Cloud Partner of the Year – Verint (2nd year in a row)
A Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
Odigo reinforces its position as a global Leader in the ISG Provider Lens™ Contact Centre as a Service 2021 report.
Odigo named a Leader in the ISG Provider Lens™ CCaaS 2022 report for the third consecutive year.
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
