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Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Choose a channel that combines unmatched open rates with universal accessibility.
Use text messaging to make interactions with your contact centre more spontaneous and provide quick answers whatever the situation.
Operationalise the data you have collected to enable your contact centre agents to provide rewarding experiences over SMS.
Give your contact centre agents access to a channel known for driving customer satisfaction, retention and loyalty.
Leverage all digital channel tools to help your contact centre agents deliver rewarding customer experiences via SMS.
Use text messaging interactions to enable your contact centre agents to handle complex tasks without making customers change channels.
Strengthen your abilities to deal with this increasingly crucial customer service channel.
Send accurate responses to complex customer service queries and avoid potential overloads.
Provide timely and context-based support from your virtual or human customer service agents.
Improve communication with customers on emerging channels.
Respond to customers’ needs in real-time.
Assist customers by seeing what they see, using co-browsing.
