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Odigo named a Leader in the ISG Provider Lens™ CCaaS 2022.
Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
“The recognition of Odigo as a global Leader in the ISG Provider Lens™ Contact Center as a Service report makes us very proud. We constantly concentrate our efforts to innovate, taking advantage of AI to meet customers’ ever-changing needs. We help orchestrate seamless omnichannel customer journeys, even at global scale. Odigo contact center solutions offers a new customer relationship model where technology solutions are inspired by empathy. That’s the way Odigo works, our customers business objectives become ours.”
“[We] are proud to be the only European Contact Center as a Service (CCaaS) provider named a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service. We believe our cutting-edge innovations in artificial intelligence (AI) and natural language understanding (NLU) distinguish Odigo as a forward-thinking player on the world market.”
Positioned for the first time as a Leader in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe
Chosen as a Google Tech Partner
Recognized as Cloud Partner of the Year – Verint
Named a Leader in the ISG provider Lens™ CCaaS 2020 report
Declared a CSAT Leader in the MARKESS by exaegis VSi
Positioned as a Visionary in 2020 Gartner Magic Quadrant for Contact Center as a Service
Recognized as Cloud Partner of the Year – Verint (2nd year in a row)
Named a Visionary in the 2021 Gartner® Magic Quadrant™ for CCaaS for the second year in a row
Named a Leader in the ISG Provider Lens™ CCaaS 2021 report
Recognized a Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021
Named a Leader in the ISG Provider Lens™ CCaaS 2022 for the 3rd consecutive year
*Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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