DigiGov Expo 2024

Unlock the potential of your public sector contact centre with a future-proof Odigo solution™

Are you a decision-maker seeking cutting-edge solutions to transform citizen engagement in your public sector contact centre? Look no further! Join us at DigiGov Expo 2024, the ultimate showcase of tech innovation tailored for the public sector. 

Discover Odigo: A leading CCaaS provider with public sector experience 

At Odigo, we understand the unique challenges facing public sector contact centres and have extensive experience in multiple countries. We’ve been optimising voice interactions since 1986 and, in an era of AI importance, have an impressive 24+ years of experience developing NLU tools.  

Transform your contact centre and user experience 

Whether you’re battling with high customer and agent effort, complex legacy systems or performance challenges, we can work with you to unlock the full potential of your contact centre. The Odigo Solution™ offers: 

• Seamless omnichannel interactions for a 360-degree citizen view, 
• AI-assisted qualification and advanced routing for personalised service, 
• Smooth integration with UCaaS, CRM, and third-party software, 
• Scalable cloud-based platform to handle sudden call spikes and complex schedules, 
• Automated reporting and alerts, including sentiment analysis, for actionable insights, 
• AI integration to optimise agent time and streamline workflows. 

Take the next step

Don’t miss this opportunity to find out more about Odigo, including the new AI Orchestrator. 

• Register for the event at the DigiGov Expo 2024 website.
• Login into the DigiGov portal to book a meeting or demo.   
• Visit our stand, C26, to meet our Odigo experts.