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    Odigo presents Marcus Hickman at Expo 2022
    Melissa Cowdry
    November 8, 2022 · 3 min Read Read more
    Call & Contact Centre Expo: What’s new in 2022
    Melissa Cowdry
    November 1, 2022 · 3 min Read Read more
    Odigo — named an ISG Global Leader for the third year in a row
    Thibaud Pietri
    October 17, 2022 · 3 min Read Read more
    Rich communication services: the next big contact centre channel?
    Elisabeth De Longeaux
    June 1, 2022 · 3 min Read Read more
    Contact centre customer opinion: preferences and perception 
    Melissa Cowdry
    May 19, 2022 · 3 min Read Read more
    Making space for agent wellbeing
    Melissa Cowdry
    May 9, 2022 · 3 min Read Read more
    Vulnerable customer care
    Melissa Cowdry
    April 14, 2022 · 3 min Read Read more
    Conversational intelligence — an instrument of change in contact centre AI
    Raffaele Ferrara
    April 5, 2022 · 3 min Read Read more
    The growing use of innovation in customer relations must serve individual needs
    Erwan Le Duff
    March 29, 2022 · 3 min Read Read more
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