Cookie Settings

Request a demo
Request a demo
Call us
Global · English
+1 456456456
Global · English
Request a demo
Most Searched: cloud Management team Artificial intelligence
  • Products & Services
  • Blogs & Resources
  • Events & Webinars
    • Show all results
    No results found

    Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

    My Odigo

    Blogs and insights

    Learn about the latest customer experience trends, strategies and technologies from our experts.
    All
    3rd-party integration
    Contact Center Operations
    Market trends and analysis
    Tips and guides
    Agent Console, Agent Experience, Contact Center, Symmetry of Attention Symmetry of attention: How should you design your agent console?
    Elisabeth De Longeaux
    November 29, 2019 Read more
    Agent Console, Agent Experience, Customer Experience, Symmetry of Attention Symmetry of attention: Why rethink your agent console?
    Elisabeth De Longeaux
    November 26, 2019 Read more
    CCaaS, Change Management, Customer Experience, Operational Efficiency Support, the main differentiator of a good CCaaS solution provider
    Paul Egret
    November 7, 2019 Read more
    Automation, Bots, Customer Experience, Customer Journey The call center is dead, long live the hub of conversational interactions
    Jean-François Teissier
    October 16, 2019 Read more
    Chatbot, Conversational Agent, Customer Experience Which skills do you need to successfully launch your chatbot?
    Raffaele Ferrara
    September 23, 2019 Read more
    Customer Centricity, Customer Experience, Customer Service Is your customer service really customer-centric?
    Delphine Bolus
    August 21, 2019 Read more
    AI, Chatbot, Omnichannel Experience Chatbots: one channel among many
    Raffaele Ferrara
    July 25, 2019 Read more
    Cloud, Contact Center Solution, On-Premise Contact Center: overcoming the barriers to cloud adoption
    Alain Mathon
    July 22, 2019 Read more
    Chatbots: the quest for ROI (Part 2)
    Raffaele Ferrara
    July 11, 2019 Read more
    << < 1 2 3 4 5 6 7 8 9 10 11 12 > >>
    Our experts
    Patricia Barrière
    Patricia Barrière
    Head of Odigo University
    Jean-Denis Garo
    Jean-Denis Garo
    Head of Product Marketing
    Andy Watts
    Andy Watts
    Senior Account Director
    Fabrice Malecot
    Fabrice Malecot
    Product Manager
    Aurore Carrié
    Aurore Carrié
    Product Manager
    Jean Michel Maurel
    Jean Michel Maurel
    Delivery Quality Manager
    Léonard Marzin
    Léonard Marzin
    Head of data factory
    Marie Verchère
    Marie Verchère
    Deputy Head of Odigo Experience Services France
    Francis Thulliez
    Francis Thulliez
    Head of Sales | Retail & Services
    Bertrand Deroubaix
    Bertrand Deroubaix
    Risks, Quality & Security Director
    Jérémy Rolandez
    Jérémy Rolandez
    Network Delivery Manager at Odigo
    Jean-François Teissier
    Jean-François Teissier
    Manager Odigo eXperience Services
    Jake Gardiner
    Jake Gardiner
    Senior Account Executive
    Cédric Dinet
    Cédric Dinet
    Account Manager | Retail
    Delphine Bolus
    Delphine Bolus
    Conversational UX Designer
    Philippe Graimon
    Philippe Graimon
    Design Authority Manager | Services & Operations at Odigo
    Eric Brunelière
    Eric Brunelière
    Head Of Production at Odigo
    Alexandre Prévost
    Alexandre Prévost
    Odigo Trainer, responsible for Odigo Academy
    Renaud Stockman
    Renaud Stockman
    Customer Success Manager at Odigo
    Alain Mathon
    Alain Mathon
    Senior Service Delivery Manager at Odigo
    Cécile Besson
    Cécile Besson
    Senior Product Marketing Manager at Odigo
    Corentin Messerschmidt
    Corentin Messerschmidt
    Head of Innovation Lab at Odigo
    Thibault Gilardoni
    Thibault Gilardoni
    Senior Sales Representative in Charge of Partner Offers at Odigo
    Steven Harris
    Steven Harris
    Director, Strategic Clients at Odigo
    Raffaele Ferrara
    Raffaele Ferrara
    Product Marketing Manager at Odigo
    Elisabeth De Longeaux
    Elisabeth De Longeaux
    Product Marketing Manager at Odigo
    icon

    Request a demo
    icon

    Contact our experts
    icon

    Client testimonials
    icon icon