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    Learn about the latest customer experience trends, strategies and technologies from our experts.
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    Contact Centre Operation
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    TEST2
    October 28, 2024 Read more
    Test
    October 16, 2024 Read more
    Your employees are your biggest asset thanks to Odigo Extended Contact Center™
    Mikael Morillon
    June 13, 2024 · 4 min Read Read more
    Agent Experience​, Performance and Operational Efficiency​, Workforce Optimisation​ Contact centre roles are adapting to market needs
    Hervé Leroux
    June 5, 2024 · 5 min Read Read more
    Design exceptional customer journeys with AI orchestration
    Nicolas Marcoin
    April 4, 2024 · 3 min Read Read more
    Tech-infused tips for happy call centre agents
    Hervé Leroux
    March 20, 2024 · 4 min Read Read more
    Simplify telecom connection and contact centre regulations with Odigo
    Philippe Hallopeau
    March 7, 2024 · 3 min Read Read more
    Seven steps to reshape self service with CES
    Hervé Leroux
    February 15, 2024 · 3 min Read Read more
    How and why to enhance post-purchase experiences
    Melissa Cowdry
    February 8, 2024 · 3 min Read Read more
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 > >>
    Our experts
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    Hervé Leroux
    Hervé Leroux
    Chief Marketing Officer
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